Reference

juraganjp Terms & Conditions for Your Account

juraganjp Terms & Conditions set out how you open, use and protect your account, including wallet checks for DANA and QRIS.

Account stepsWallet checksPolicy accessLocal law applies
juraganjp juraganjp Terms & Conditions for Your Account
POLICY HELP PATH

Account Access Questions and Policy Requests

A clear support route helps when a Terms & Conditions question affects your account or wallet status.

Account wording Ask us to explain an account clause, phone verification step or access condition in…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the receipt reference and the status…
Change request If your account details need correction, contact our support route with the requested change…
DATA AND ACCESS

What Our Terms Say About Your Details

The policy also explains what happens to information connected with your account, from phone verification to payment records.

Account records

We use account details to create access, match phone verification and assess requests made through your account. Accurate information helps us apply the Terms & Conditions to the correct person and transaction.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be retained with the related account record. We use them to check ownership, status and questions about a transaction.

Cookies

Cookies can support sign-in continuity and policy-page preferences on your device. Our Terms & Conditions explain their role; you can adjust browser controls, though some account steps may then behave differently.

Login security

Keep your password and phone access private, and contact us if account activity looks unfamiliar. We may ask for account details before making a change so the request comes from the right account.

Retention requests

The policy sets out why certain account and transaction records may remain available after a session ends. Ask our support route about a record, and we will assess the request under applicable requirements.

Policy changes

When we revise these Terms & Conditions, we publish the new wording on this page. Check the effective date before using your account, especially after a change affecting payments, access or verification.

Terms & Conditions Questions From Indonesia

These answers address the policy points you are most likely to check before opening an account or asking for a change. If your situation is not covered, send the exact clause and your account reference through our support route; access remains subject to local law.

You can read the current Terms & Conditions on this page before opening an account. We publish revisions here with the applicable effective date, so you can check the wording before continuing.

Yes. They cover account-linked payment activity involving DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account steps shown in your cashier.

You must provide accurate account details and complete phone verification before account access. We may request clarification if the account information does not match a payment or withdrawal request.

Yes. Contact our support route with the detail you want corrected and enough matching account information to locate your record. We assess the request under the Terms & Conditions and local requirements.

Cookies may support sign-in continuity and policy-page preferences. Browser controls can restrict them, but some account functions may work differently. The Terms & Conditions explain their specific purpose.

We may pause a request when account details, payment ownership or withdrawal information needs checking. Send the relevant receipt and account reference; access and eligibility depend on local law.

Send us the clause name or wording through the support route, without sharing your password. We can explain the change, identify its effective date and record a correction request when appropriate.